AT&T’s network has improved dramatically in the last year or so. I’ve been really happy with them lately. So it pissed me off a little extra today when I called to get a number blocked and got this nonsense for a response: a non-English speaking person with a phone number one digit off from me continues to call and leave me long rambling voice mails, over and over and over. So I called and asked to have the number blocked, and you know what they told me? They can’t do it. They can’t block a number.
Except, they can. They can block the number, but only for $4.99 a month.
So I’m forced to have the phone ring endlessly or take their “recommended resolution.” You know what that is? I can change my number.
Hey, AT&T? Unacceptable.
